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Rated 5/5 based on 20 customer reviews
"Very professional and organized facility. Great experience from the time you walk into the office. Front office staff is very courteous and upfront about fess and coverage. Highly recommend Liz and Sweeta as we have consistently seen improvement with the therapy sessions.. They are both very knowledgeable, caring and patient, which makes you feel comfortable. Their aides Sam, Lauren and Brandon are wonderful too as they pay attention and make adjustments as needed to your exercises for best outcomes."
Mar 15, 2024
From Google
"I cannot thank Link Elliott enough for excellent PT provided to me last few weeks. He is the best PT and really cares about the patients. This is the second PT i have received in last two years. Link was able to fix my neck and back problems, He is slso s great team leader and was assisted ny Charlie who also was great. I strongly recommend your clinic. Thanks Link, Vijsy Vakil"
Feb 01, 2024
From Google
"Gary M Souza Physical Therapy and Associates is a top-notch facility filled with caring, passionate physical therapists, PT aides, and office staff. I have worked with Gary Souza and Ashlyn to recover from double jaw reconstructive surgery. Gary’s expertise, knowledge, and skill were exactly what I needed to return to full function. Ashlyn taught me exercises to complement the work I did with Gary, and I have better posture now! Thank you Ashlyn! I called several places to find a TMJ specialist. Those practices that had specialists had no availability for a full month. With Liz’s help, Gary offered to see me within the week to make sure my jaw was not locked. This, despite his full schedule. No one else thought beyond their schedules. Gary thought about the person. That says it all. This is what you will find at Gary M Souza and Associates, and I am eternally grateful. I’m coming back to work on my knees. I know I’ll be in good hands."
Aug 23, 2023
From Google
Aug 15, 2023
From Google
Jul 29, 2023
From Google
Jul 26, 2023
From Google
"Gary M Souza Physical Therapy is an incredible group of healthcare professionals who care about restoring their patients’ health using so many creative and unique exercises tailored specifically for individual needs. Both my husband and I have used their services over the years and highly recommend them!"
Jul 07, 2023
From Google
"Therapist Jessica Chen is great and front desk staffs are friendly"
Jun 29, 2023
From Google
Jun 24, 2023
From Google
"really helpful!i will recommend them to everyone"
Jun 18, 2023
From Google
"People here are friendly, and my therapist is accommodating and knowledgeable."
Jun 16, 2023
From Google
Jun 14, 2023
From Google
"If you're in need of PT, Gary Souza is the place to be. The staff is extremely knowledgeable and professional. They are also friendly and understanding, so the care one receives is always the best. I've been going to Gary and his staff for all of my PT needs since the late 90's, and I highly recommend their services."
Jun 08, 2023
From Google
Jun 07, 2023
From Google
"Ms. Kimberly McCarty was outstanding. Kimberly was very informative and provided great medical attention. She made the experience pleasant and I felt great after the therapy session. Thank you very much Kimberly!"
Jun 02, 2023
From Google
Jun 02, 2023
From Google
Jun 02, 2023
From Google
"Friendly and very nice staff they really appreciate and take care of you"
May 24, 2023
From Google
May 11, 2023
From Google
"Overall, Very Professional, Clean, & Great Personalities... 😄"
May 11, 2023
From Google
"Kimi and Steve are amazing therapist, great communication and very professional. The ladies in the front office are awesome and just great great people all around"
May 11, 2023
From Google
"Very helpful staff wonderful knowledgeable Therapist. Clean and open space."
May 10, 2023
From Google
"The front desk is very helpful, especially Liz. She is very courteous and knowledgeable."
May 10, 2023
From Google
May 10, 2023
From Google
"Staff are very professional, accommodating, & experienced."
Apr 27, 2023
From Google
"I have been so impressed with the expertise at Souza Physical Therapy. Jessica is absolutely amazing and so knowledgeable."
Apr 21, 2023
From Google
"My PT Therapist Collen is very thorough and dedicated to her craft! Enjoy working with her on my recovery."
Apr 18, 2023
From Google
"The therapists were knowledgeable and showed concern for my medical needs."
Apr 12, 2023
From Google
"Steve is by far the best PT professional that I have ever worked with. He is knowledgeable, caring, and is a consummate professional in his field."
Apr 04, 2023
From Google
"Each and every group from the receptionists to the assistants to the PT's you can feel their sincere nest in their hearts to see you to a 100% recovery on your way out."
Mar 30, 2023
From Google
"Very professional and friendly therapists. Check in is quick and any questions or concerns that I had were addressed completely to my satisfaction. Great office !!!!"
Mar 30, 2023
From Google
Mar 22, 2023
From Google
"It was a great experience. Everyone was friendly and very helpful they listened carefully to help give you the best care."
Mar 09, 2023
From Google
"Very professional attentive staff. Clean n roomy facility"
Mar 09, 2023
From Google
"Gary M Sousa PT & Associates is great ! Unfortunately this is my 2nd time back but there’s no other place I’d rather go. I spent almost a year my first time there for recovery after shoulder surgery. Now it’s my knee, but really no other place I’d rather be ! Office staff and all Physical Therapists are just fantastic !"
Mar 07, 2023
From Google
Feb 23, 2023
From Google
"A good experience and thanks for all the help you guys give me"
Feb 22, 2023
From Google
"I love that I get a personal treatment plan specific to my problems. When I leave every session I can function better. Walking and stairs, I can tackle better."
Feb 22, 2023
From Google
"(Translated by Google) The staff is super professional, attentive and friendly. It is a 100% recommended therapy center. (Original) El personal es súper profesional, atentos y amigables. Es un centro de terapia 100% recomendable."
Feb 16, 2023
From Google
Feb 16, 2023
From Google
"This review is for my husband. Started PT yesterday with Link. So pleased. He totally understands my husband’s issues w Parkinson’s and has great plans for him. We’ve been to Gary Souza’s before and it has always been great. Office is efficient and everyone is so friendly."
Feb 09, 2023
From Google
"Gary M Souza PT is a first class operation. From the front office staff, to the physical therapists, to the pt aides, to the facilities - everything is first class. The front office expertly handles insurance reviews, appointment scheduling, and check-in is very efficient. All the staff are very nice and caring. The PTs do a wonderful job of balancing their patients, explaining things, and keeping track of progress. They spend whatever time is necessary to care for my needs. The facility is very clean. Each patient receives text reminders of appointments. I just can’t say enough good things and highly recommend this business for physical therapy needs. Thanks to you for helping me!"
Feb 08, 2023
From Google
Feb 07, 2023
From Google
"Have used Gary M Souza PT for many years and it is always a positive experience. Back, Shoulders, knees and now hand. My wife has used them also with the same positive experience. I Wholeheartedly recommend Gary M Souza PT. If I could give them 10 stars I would."
Feb 03, 2023
From Google
Jan 24, 2023
From Google
"We always have a great experience! Knowledgeable staff, clean faculty, and friendly people."
Jan 21, 2023
From Google
"Firstly, G. Souza Therapy Clinic is centrally located between LA, San Bernardino, and Orange counties. Fortunately, it's only 5 minutes from my Rowland Heights residence. Secondly, PT Colleen Chau was great in treating my Rotator Cuff Tear injury. She iniated the treatment process with caution and very instrumental in making the excruciating pain and swelling go away gradually. For that, I am grateful!! I could not say more in Colleen's professionalism, knowledge and care. Kudos to her assistant Karissa. She makes sure you do the exercises correctly for a successful recovery. I am a very satisfied patient...More power to the Millennials!!! Shoutout to the front office staff. They were awesome!!! They take care of your needs, very friendly, enthusiastic and always on top of your schedule. i could not ask for more. I highly recommend this clinic!!"
Dec 31, 2022
From Google
"Fortunately the Physical Therapists have been ready & able to rehab me after all of my orthopedic surgeries. They are knowledgeable and friendly. I can (& have) highly recommend them!"
Jul 16, 2022
From Google
"I believed I had irritated my left side hamstring, and having had very successful physical therapy back in 2017, called Saturday morning to see if one of their therapist could make an evaluation. They worked me in, and after a thorough examination, determined that the issue isn't my hamstring, but my left knee. The therapist recommended getting an x-ray in order to confirm arthritis, and because it was a consultation, no charge! Highly recommend this facility."
Jun 25, 2022
From Google
Jun 17, 2022
From Google
Jun 17, 2022
From Google
"I’ve been coming to see Jessica for about 4-5 months to help with some postpartum issues. When I called explaining what I was experiencing, they recommended Jess right away because of her experience with helping postpartum patients. She has been incredible! She is incredibly sweet and kind, and very knowledgeable about postpartum care. She helped me close my abdominal separation (starting at almost 4cm) and helped me get my strength and activation in my core back. I’ve been able to get back to enjoying activities that I used to do before the kids. The entire staff is very friendly, and I really enjoyed coming in every time because I knew that I was going to be treated well. Added bonus- my husband used to come here when he was in high school, and they remembered him. It shows that they really do care about you as a person. I would highly recommend coming here for your physical therapy needs, and would highly recommend Jess for any postpartum care!"
Jun 16, 2022
From Google
Jun 14, 2022
From Google
"I really think Jessica is a great therapist"
Jun 09, 2022
From Google
May 25, 2022
From Google
May 20, 2022
From Google
"Physical therapy at Gary Souza's PT office has changed my life. All the Therapist's here are experienced and highly trained professionals. Everyone is given a personalized program which is frequently changed to be in tune with the patient's progress. The therapists are acutely aware of the patient's needs and provide a safe environment to recover in. The equipment is Well-maintained and kept up-to-date. The Rooms and the whole facility are always clean and inviting. The overall atmosphere is one of welcome and well-bring."
May 19, 2022
From Google
May 19, 2022
From Google
"I was with this office in and out numerous times for issues with my back, neck, foot, knee, THEY WERE AWESOME! Jessica was my PT, she was extremely knowledgeable, and took great care of all my issues, and the office was always very flexible when I couldn't come in. Highly, highly, highly recommend for PT!"
May 17, 2022
From Google
May 17, 2022
From Google
May 14, 2022
From Google
May 11, 2022
From Google
May 10, 2022
From Google
"Dr. Jessica Chen is an awesome DPT. She has excellent skills and a pleasure to work with each time. She is so focused on achieving the goals for me; coordinating care with my Orthopedic MD and with my home Dynasplint equipment rep. She works well with her PT aides to achieve the correct execution of the exercise routines. Thank you to Jessica's PT aides/assistants: Esteban and Jon for the good supervision during my exercise routines these last few months. Everyone has been helpful and friendly: Ashlyn, Evans, Madison, Kathleen, and the other K's, Hope, Gino,etc."
Apr 28, 2022
From Google
Apr 24, 2022
From Google
Apr 22, 2022
From Google
"Everyone is always very nice and I love my therapist Shirley"
Apr 21, 2022
From Google
Apr 21, 2022
From Google
"Getting results in the 5 visit that I had with Steve"
Apr 21, 2022
From Google
"Everyone there is very professional. They especially listen and they are excellent with you."
Apr 15, 2022
From Google
Apr 12, 2022
From Google
Apr 12, 2022
From Google
"Had a great first day of PT yesterday. Everyone I encountered from checkin to the PT team was friendly, welcoming and professional. I look forward to my journey of recovery with this team!"
Apr 09, 2022
From Google
"This is a place that I did not want to visit. But I knew that I really needed to. I found this experience to be just what I needed. the people here are very professional and helpful."
Apr 07, 2022
From Google
Apr 01, 2022
From Google
"Highly recommend Physical Therapy at this establishment. Personnel are pleasant and knowledgeable on your way to recovery."
Apr 01, 2022
From Google
"Great staff, everybody is very professional, friendly and very knowledgeable! I would recommend this place to family and friends. Thanks Gary’s crew.."
Mar 26, 2022
From Google
"Very helpful and cordial personal, my therapist was very helpful and professional very gentle and informative I felt very comfortable with her care. I'm satisfied and appreciate ,thank you very much."
Mar 24, 2022
From Google
"The front office staff treated me like family. They’re professional and patient with their patients. I am very pleased with the goals they made to recover from my hand and arm injury. I highly recommend Gary Souza for your physical therapy needs. You will not be disappointed."
Mar 19, 2022
From Google
Mar 17, 2022
From Google
Mar 04, 2022
From Google
Mar 03, 2022
From Google
"I'm a septugenarian and an active hiker, backpackacker and gardener. When you backack for weeks at a time in high altitude terrains, well 🤔, "stuff" sometimes:happens! 😉 The professionals, Gary Souza PT have kept my wife, Chris, and I on the trails and active over the years! 👱‍♀️😉👌"
Feb 17, 2022
From Google
"My daughter and son come here. Everyone is so nice and they are always prepared with a plan for each visit. They are an excellent physical therapy place. I highly recommend them."
Feb 12, 2022
From Google
"The best physical therapy office I have been to. Superior front desk crew, immaculate ,clean, and very friendly. I was in for a consultation and couldn't have been more pleased. Had been going to another well-known office and it doesn't compare to this..."
Feb 11, 2022
From Google
Feb 10, 2022
From Google
"Very friendly staff with Lizzie running the place very efficiently and taking care of any insurance issures. DPT Olivia was great and got my left shoulder (rotator cuff tendinosis) working without pain again. Aides Jeno and Caelyn were also instrumental to my recuperation and I am glad I was under their care for over 2 months. A bit emotional that I won't need any more sessions with them. This is the PT place for you for TLC. Tell them Jim Y sent you."
Nov 06, 2021
From Google
"I have brought my teenage athletic daughter to Gary Souza’s physical therapy, as well as experienced treatment myself. We will not go anywhere else. I highly recommend them!"
Jun 10, 2021
From Google
"I went to Gary Souza and Associates for help on my back. My therapist, Jessica, was professional ,friendly and supportive. I also want to mention Lauren and Evan who assisted in my workouts. It was a completely satisfying experience. I am planning to let everyone around me know to use this facility if needed. Thanks again, Cindy Morton"
May 19, 2021
From Google
"I highly recommend them they were the best therapy place I’ve ever been to people are respectful and kind they treat you like family"
May 02, 2021
Apr 23, 2021
From Google
"The staff is very welcoming and professional. Liz, my therapist, did a great job explaining the evaluation and treatment processes. I felt much improvement after the first visit."
Apr 10, 2021
From Google
"Courteous Staff"
Apr 03, 2021
From Google
Apr 02, 2021
From Google
"Very professional. I recovered quickly under their care and am back to playing."
Mar 25, 2021
From Google
"The staff is truly professional, accommodating, and caring. The office staff and every therapist has ensured that all my needs are always met. Thank you!!"
Mar 11, 2021
From Google
Mar 02, 2021
From Google
"Because of the professionalism and expertise of Souza Physical Therapy, my recovery from wrist surgery has exceeded all expectations of my very capable orthopedic surgeon. Liz Souza has been creative, competent, dedicated and thorough and I owe my mobility and recovery to her excellence."
Feb 28, 2021
From Google
Feb 27, 2021
From Google
Feb 27, 2021
From Google
"My 15 1/2 year old son has had a GREAT experience with Gary M Souza Physical Therapy. His Physical Therapist, Kathryne, REALLY knows what she is doing. My son is recovering from a Right Pectlaras Repair and Kathryn has been appropriately measured at getting him back to FULL rotation, motion and strength. I can't say enough about how POSITIVE his experience and recovery have been. The Front Office is equally fabulous! Very follow through, friendly, and accommodating. We feel so fortunate to have decided on Gary M Souza Physical Therapy. There are many PT choices but Gary M Souza PT has been the BEST choice for his recovery. BTW, the ages of clients at Gary M Souza PT range from young teens to older adults and everyone in between."
Feb 27, 2021
From Google
"I really like this place. Everyone is very friendly, courteous and professional. Thanks to Kate,Kathrin and especially to Gary for taking care of me. In the office,thanks to Jara and Lizzie. Sorry guys I don’t remember all your names,but thank you all."
Feb 27, 2021
From Google
"IT WAS ALL GOOOOD!!!! LIZ S0UZA IS VERY KNOWLEDGEABLE TO OCCUPATION AND PHYSICAL THERAPY. HER ASSISTANT CAROLINA IS A PLEASURE TO BE AROUND AND ALSO KNOWS HER DUTIES TO THE FULLEST EXTENT OF HER EXPERIENCE!!!!"
Feb 26, 2021
From Google
Feb 26, 2021
From Google
"It a very nice office everyone is really friendly always on time."
Feb 25, 2021
From Google
Feb 25, 2021
From Google
"Staff is professional, courteous and friendly, met all expectations. Highly recommend and definitely coming back on my next surgery. "
Feb 16, 2021
"Fantastic Therapists and Staff! I had a fairly complex injury and Dr. Shirley (my physical therapist at Gary Souza) expertly handled my situation, assessing and adjusting my routine at every visit! I worked with aids as well as the physical therapist every time. They practiced fantastic manual therapy, which was what worked best for my individual case. They seriously changed my recovery! I couldn't recommend them enough!"
Feb 16, 2021
From Google
Feb 16, 2021
From Google
"Olivia Cruz, DPT is very professional! She helped me a lot, I appreciate her good work very much..."
Jan 07, 2021
From Google
"Such a wonderful place. What an incredible team, putting the patient first and working together for a successful rehab. I started PT so certain I would never heal and thank you to Chelsea and Liz and my aides, I'm almost back to where I was. Thank you all!"
Jan 06, 2021
"I highly and strongly recommend this company for anyone that wants a speedy recovery from their injury. My journey with this company started back around Feb 2020 when I broke both my Fibula and Tibia. After surgeries, it was time for rehab. The staffs were great and friendly. They were knowledgeable in their field, and if you have any questions, they will not rush to explain them to you. The place was clean and well organized. The equipment was excellent and well maintained. I want to thank the TEAM at this company for treating me. I got to know them pretty well during my time there at therapy. I want to thank Steve for his friendship and him treating me. Steve was patient in massaging and treating my foot and explaining the whole bone healing process and treatment. He explained what I needed to do at home to recover faster, and I did follow his advice. Also, I want to thank Kat, Estevan, Samantha, Tina, and Tiffany for going through the exercises with me. Not but not least, I want to thank the front desk for following up on some items for me(i.e., Anna, Liz, and Jared). Overall, great job, and continue with the great work that you are doing to help others!"
Nov 27, 2020
From Google
"I had an ACL replacement and meniscus bucket tear back in February 2020. My doctor, who treats professional athletes such as the Anaheim Ducks and Los Angeles Angels, highly recommended Steve from Gary’s. And today, I am very thankful that he did. Steve is very thorough, gentle, kind, and empathetic. He listens to your needs, how your mind and body is doing (on that particular day), and adjusts accordingly. But at the same time.. he creates a comprehensive program which pushes you to improve and get stronger as quickly as your body can handle. Today, 6 months later.. I feel like I am back at 100%. I am not, of course, as I will continue to see Steve until the end of the year. But I feel strong and confident and have been able to resume to almost all of my daily activities. Steve, and all of the staff at Gary’s (front desk girls and all of the PT aids are incredibly friendly and helpful!) are awesome!"
Sep 21, 2020
From Google
"I'd like to commend the PT Aide, Jeno. Normally I'm very skittish around male health care providers. But he was sensitive and professional about that by telling me what he was doing beforehand. For example, he'd say "I'm moving your hair out of the way." I felt more at ease, as a result, and I appreciate that."
Aug 14, 2020
"The facility is very modern and consists of almost all the gym equipment similar to a gym. The staff are very courteous and friendly. The therapist - Link and his assistants are very professional. Today is my last day of my third physical therapy prescription."
Aug 12, 2020
"This group is outstanding providing exceptional professional care. They are patient, kind and encouraging. They teach you lifetime skills to improve your quality of life. I highly recommend them!"
Aug 06, 2020
"I am from out of state and needed hand therapy for 2-3 weeks while in California. Liz and Chelsea were both wonderful and I gained almost full function back in my hand and wrist just within the short time there. Liz also went out of her way to connect me with a good hand therapist back in Boston so I can continue my therapy!!! All the aides were also super welcoming and friendly and even remembered my name during my short stay. I would highly recommend my friends and family to Gary Souza Physical Therapy anytime!!! Thank you to all who helped me gain my right hand function back!!!"
Aug 03, 2020
From Google
"Liz Souza, while cheerful and positive in demeanor, most impressed me with her experience, professionalism and ability to educate me about my ongoing progress and how to improve my condition. Samantha, Sammy, Ashley and the entire staff were very good at multi-tasking while still focussing on my requirements as a patient. I did not fee rushed nor ignored at any time. The front office staff were detailed, accommodated schedule changes and communicated with me as often as needed."
Apr 13, 2020
"Going to Gary Souza Associates for PT was a wonderful experience. I had a choice as to where I wanted to go for PT and chose Gary's as it was the closest to home. It was a great decision as I had no idea what to expect. The staff were all so pleasant and thoughtful and hands on. Steve and Kat were my therapists and I was well cared for with exercises that were helpful and strengthened my knee that I had fractured some months before. Both were very knowledgeable and I appreciated their professionalism. I would highly recommend this therapist's office to family and friends and especially so to my Orthopedic Doctor. The office staff were great also - friendly and very helpful with appointments."
Apr 13, 2020
"Love this place. The staff is attentive, caring, and supportive. The physical therapist, Link, took care of my mom nine years ago. I'm here now taking care of my needs. I'm happy to have Link help me also. The office place is spacious. Great view from the windows spanning the length of the space. Plenty of parking. Located in Diamond Bar, CA,"
Mar 09, 2020
"Olivia is fantastic!"
Mar 06, 2020
"I have been going to Gary for therapy for about two years. I can tell you that their professionalism and well trained staff have been amazing. I now feel 100% better from the injuries I have been treated for, the therapy approach was the best decision I made to avoid surgery and with the help of everyone at Gary's the outcome has been phenomenal. I want to acknowledge Steve for his help and dedication to his career to make us (patients) better. I also would like acknowledge Cat for her dedication and professionalism and patience to help us with the exercises and of course the entire staff. A well oiled machine. THANK YOU ðŸ'¨ðŸÂ»â€ÂÂðŸš'"
Feb 26, 2020
"Outstanding care, great PT’s, caring aides"
Feb 26, 2020
From Google
Feb 06, 2020
From Google
"Thank you to Liz Souza, Samantha, Sammy and everybody at Gary Souza & Associates. After breaking my arm at the wrist and surgery, I had a lot of stiffness in my fingers. Even after over a year had gone by, Liz Souza was confident that PT could get me back to full usage. Her patient expertise with the hands and the right exercises did just that! I am forever grateful. Very well managed and efficient office and staff. Highly recommend!"
Nov 21, 2019
Nov 21, 2019
From Google
"My doctor referred me to Gary Souza office for a pinched nerve and help me recover much quicker than a expected. The physical therapist are very good"
Oct 29, 2019
From Google
"Entire staff - front office and therapy area are extremely competent. Friendly, professional, knowledgeable- would highly recommend this clinic."
Oct 23, 2019
"I've been coming to Gary Souza Physical Therapy for the majority of 2019. First for PT prior to surgery, and now post surgery. Each employee I've encountered is caring and knowledgable. I absolutely love the heating pad they use to prepare my muscles for therapy. The excercises are tailored to my needs. I feel that my care and recovery are in capable hands. Dr. Shirley Wachi-See has been working directly with me. I've noticed a gradual improvement in my balance, coordination, and endurance. Improvement doesn't happen overnight, but I'm happy with my progress. I highly recommend this company to anyone seeking quality PT."
Oct 18, 2019
From Google
"What a great place to come to at Gary Souza and Assoc. and have your physical therapy concerns done as you view all the foothill mountains. Everyone greets you with a smile as they get you ready for your pt. I’ve been to other locations but this place is certainly a 5 star rating for anyone’s physical therapy concerns."
Oct 16, 2019
Oct 14, 2019
From Google
"I’ve had 6 sessions. My therapist Olivia and her assistant Jeno are wonderful. They make sure I’m comfortable and only have me do what I am able. After 6 sessions I have noticed a marked improvement. The whole staff is professional and extremely friendly. I highly recommend Souza physical therapy. "
Oct 02, 2019
"I like the services and their professionalism. I would without doubt recommend this service to my friends"
Sep 19, 2019
"Olivia was/is very professional and knowledgeable. She was able to answer important questions. Gino also was professional and friendly. The staff are also friendly and professional."
Sep 13, 2019
From Google
"Olivia was great. Your staff was busy all the time. The equipment worked every time. A good time every visit. Wish it didn’t have to end. Thank you"
Sep 13, 2019
"Great environment with an amazing staff!"
Sep 12, 2019
From Google
"Have been receiving PT at this place since 2004 for different injuries/issues. I have always received excellent care and my medical needs have been resolved."
Sep 05, 2019
From Google
"For better or worse, physical therapy is a painful but necessary process when you have an injury. It takes a special group of people to focus on the healing, and help you through that pain. Gary M. Souza, Physical Therapy & Associates in Diamond Bar manages this by blending a modern facility, exceptionally friendly staff, with a relaxed casual atmosphere and a professional approach. PT is hard work for everyone involved, but they do their best to make the process approachable and manageable. It is my pleasure to highly recommend Gary M. Souza Physical Therapy by sharing my personal experiences. If you take the time to read through this lengthy review you will understand why I believe the services provided and every employee at Souza Physical Therapy are the best in this area. Every employee I have met over the last ten years has been committed to providing the best possible care to insure the maximum benefit. . The front office staff, physical therapists and their aides have all been pleasant, knowledgeable and committed to everyone who walks into the office. I really appreciate the fact that the front office is exceptional when it comes to handling schedules and most importantly insurance companies. My first therapist was Link Elliot and have continued to ask for him when I needed treatments. There have been some occasions when Link was not available and I had the opportunity to work with most of the other therapists. They were all equally as friendly, knowledgeable, and demonstrated the same level of genuine concern for helping me recover. I have visited Gary M. Souza Therapy hundreds of times in the 10 years I have needed treatments. I can honestly say I have met hundreds of other patients who were there for treatment and I have never heard anyone say anything negative about their treatment program, the office staff or their therapists. I was the women’s varsity basketball coach for nine years at Diamond Bar High School from 1992 until 2001 and sent all of my players in need of treatments for sports related injuries to Gary M. Souza Therapy with equally positive experiences. In the past 10 years I have experienced a variety of injuries and medical conditions with the most recent resulting from a terrible accident on March 19th of 2018 when I fell 20 feet from a ladder to a driveway. I spent 3 weeks in the Pomona Valley Hospital Trauma Center requiring major surgeries to my left hip and having my left elbow replaced, followed by another 9 weeks at the Park Regency Rehabilitation Center in La Habra beginning a long recovery. I was allowed to go home in June of 2018 leaving in a wheel chair. A week later I was being treated 3 times a week for up to two hours per session at Souza Physical Therapy in a very modern equipped therapy center. Today those two injuries have healed dramatically mostly through the efforts of the therapists at Gary M. Souza Therapy and I have only the highest praise for how much confidence I have in my recovery. Six years ago I began experiencing severe lower back pain. It progressively became so severe that four years ago I had an MRI completed through Magan Medical Center and was diagnosed with collapsed discs in my lower back. I began receiving epidural injections every 5-6 months to ease the pain. The injections helped but the pain never was as manageable as I had hoped for. I was taking a steady diet of hydrocodone to manage the pain which only masked the underlying problem. Three years ago my doctor recommended I try physical therapy and wrote out a prescription for me. I immediately contact the therapists I trusted at Gary M. Souza Therapy. Today, I no longer take hydrocodone or other prescription drugs for pain management and religiously do my home exercises. I still continue the home program they gave me 2-3 times a week and my pain is very manageable. Eight years ago I had a knee replacement and again started with a home therapy program but again quickly changed to Souza Physical Therapy. Today, I do not even notice I had a knee replacement."
Aug 31, 2019
From Google
Aug 30, 2019
From Google
Aug 04, 2019
From Google
"I have been to this place for one year, for physical therapy following my left and right knee surgeries. All PTs and PT aides are excellent, professional, friendly and with sense of humor! They provide in depth evaluation and estalish work out plan for me to come back to play basketball again. Great appreciation to all the staff: Gary, Olivia, James, Shirley, Noelle, Estevan, Tina, Ash, Tiffany, Sam, Jeno, Sammy, Kath, Jenny. I will miss you guys."
Jul 26, 2019
From Google
"Very friendly environment. Front desk is super efficient and happy to help. The aids make sure I am doing my exercises correctly and are very attentive to my needs. I’ve had Steve and Jessica as Therapist and they are both fantastic. Extremely gentle and caring. All the stretches and exercises are personalized to fit with my recovery. Highly recommend!"
Jul 25, 2019
From Google
"This facility is a great, very professional. Treatments here made a significant difference in my daughter’s recovery. "
Jul 21, 2019
"The best PT places I’ve ever been at. All the therapist know how to use myofacial therapy.Also, the aides are all helpful and attentive. Plus the front office is a pleasure to deal with!😎"
Jul 19, 2019
From Google
"Very Knowledgeable staff. Hardworking professional environment. "
Jul 15, 2019
"I have been coming here after my accident at work, and every time I come they have been nothing but nice helpful and accommodating. The lady’s at the desk always attentive and cordial . My therapist is Steve and he’s really nice and pays attention at your needs . I feel much better every time I come for Theraphy. Along with the aids this place is A plus for recovery and costumer service. I recommend it 💯"
Jul 11, 2019
From Google
"Everyone is very friendly and helpful here. They are always making sure I’m doing my exercises properly. I have gained confidence with my training and results."
Jul 03, 2019
From Google
"Everyone is very good! I appreciate all of the therapists because I have used 3 of them. I love the conversations and the knowledge from the therapists are amazing! "
Jul 01, 2019
"Great place & people! Would highly recommend to others!"
Jun 19, 2019
From Google
"Good staff - Physical Therapist are very caring and good with their patients "
Aug 23, 2016
From Google
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Testimonials

"In November 2014, I was in a serious accident that resulted in the need for a bone graft to my left forearm and insertion of a titanium plate with 13 prongs and screws… My wrist wouldn't move, at all, I couldn't put my thumb and index finger together, and even tearing a sugar packet open was impossible.

Luckily, I found Liz Souza…She was amazing - tough, focused on helping me recover, and consistently trying creative strategies…Liz made me a customized brace to assist in getting my hand to turn over. I was able to get back to around 85% of normal, and honestly, it's a lot farther than anyone expected. If you are interested in making a miraculous recovery, and are looking for a partner to assist and guide you through the process, Liz Souza and her expertise would be a great fit."

Troy Kisiel


"I have spent several months with Souza Physical Therapy following a lengthy hospitalization. I appreciate the individual care and attention that Steve Aviles and the staff have given me. Steve and the therapy plan he designed for me have pushed me and yet I feel safe when he is working with me. At my age, I didn’t think I would be able to progress much after my illness, but Steve has given me the confidence and motivation to continue to improve my strength and balance. I enjoy the atmosphere and friendly reception staff at the Center, and also appreciate their care and cooperation for several of my family members as well. Thank you, Steve and Souza staff!"

Teresa Ogawa


Steve Aviles designed a program specifically for my recovery and worked with me to ensure my success as one might do for a longtime friend…Liz E. was amazing in contacting my provider and setting up appointments and could not have been more gracious. The entire staff knew me and warmly welcomed me with each visit and was a delight in conversation. Everything from my physical treatment to the personal touch of every staff member I encountered was instrumental in my recovery. I have a ways to go before I am fully recovered, but with the guidance of your team of professionals, I armed with the tools I need to improve.


"Loved getting to know the staff while I got better. Also, I appreciated the 5pm appointments so that I didn't need to miss work."


"[They explained] exactly what was wrong and how to go about healing. I have a better understanding of how my body works."


"The Front Office staff provided written documentation regarding insurance payments prior to my treatment. The Therapist very quickly identified the type of therapy and developed an individualized plan that was flexible for my schedule and travel plans. Most importantly, improvement was realized in just a few days."


"As a health practitioner myself, I would rate your practice as exemplary! I will return if additional treatment is needed and I will refer others."


"The truth is, it was the quality of the care I have always received from your team that will bring me back in the future. I first visited your office in the late 80's and the treatment was excellent then, and continues to be excellent today. Thank you again for the highest quality care one could receive."